UX Design

A collaborative approach to UX that leads with curiosity, insight and evidence. Zoocha’s UX Designs are the building blocks of our transformative digital experiences – built to bring you and your audiences closer together.

Purpose-led design

Our UX Design services focus on creating insight-driven digital products, services and experiences that exceed users' expectations and support long-term commercial success.

At Zoocha, we believe in open digital solutions for all, and our approach is centred on usability, accessibility, and inclusivity. We test, learn, and iterate our way to low-risk, high-ambition digital solutions that engage, retain, and delight.

Design thinking

User-centred problem-solving utilising our Zoochange methodology.

Based on a flexible toolkit of tried and tested collaborative design approaches, Design Thinking at Zoocha is designed to quickly remove inertia and get you from problem to tested solution.

Pick and mix the right approach for your project budget, timescales and the nature of the challenge.

User experience design

Every exceptional digital experience stems from a deep understanding of users, with journeys, features and content designed to meet their needs, as well as your business's priorities.

Zoocha’s UX design services ensure every product, service or platform we collaborate on is truly user-centred, and grounded in best-practice UX design principles – steered by insights and evidence, rather than hunches or assumptions.

Information Architecture

Great content is only effective if users can find it effortlessly. Our Information Architecture services structure, organise and label content to enhance usability, navigation, and scalability.

Through techniques like content mapping, card sorting, and usability testing, we create intuitive, future-proof frameworks that improve user experience and engagement and boost search engine performance.

Prototyping and Testing

Prototyping and testing are critical components of our design and development cycles. They ensure that products and concepts are guided and refined by feedback from real users before they are released into the wild.

This iterative approach ensures that the final product aligns with user expectations and is thoroughly validated for usability and effectiveness, minimising risk and supporting ROI.