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This website is built and operated by Zoocha Ltd. To ensure as many people as possible are able to use this website, you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

What we are doing

We’re working to make as accessible as possible for users. To help us, we follow guidelines recommended by the Royal National Institute of Blind People (RNIB) and World Wide Web Consortium’s web access initiative.

We review the accessibility of this site on an annual basis, and test to ‘AA’ standards according to WCAG2.1.

We aim for to be compatible with recent versions of commonly used:

  • browser screen magnifier software
  • screenreaders (e.g. Jaws)
  • speech recognition software
  • speech and other assistive technology built into various computer and smartphone operating systems

Get help to customise your browser settings

The BBC's has a guide found on the My Web My Way section of their site which provides detailed information on how to change your browser and computer settings to help you use web sites such as this.

Coding standards

We use HTML5 code to write our website and CSS to style it.


Please contact us if you have trouble using and we will strive to make the necessary improvements.

Accessibility Services

Accessibility of the services Zoocha design for our clients is of paramount importance and something all team members are trained and empowered to ensure. Zoocha’s Head of Front-end and our Head of UX are accessibility experts and we employ a range of tools and approaches to ensure our service design projects conform to the highest achievable level of accessibility.

Working with our clients we aim to build websites that are AA accessible by default. This means utilising inclusive design patterns (such as the GDS design standards) from the initial stages of any project. This begins at Information Architecture stages, where we consider the navigability of solutions for persons navigating the site with assistive technologies. As we move through the project lifecycle we will test to ensure compliance; this would normally take the form of testing prototypes with screen readers, ensuring logical tab order, colour and contrast accessibility utilising online tools. We also have our own internal tools setup in the form of a pA11y reporting server which monitors accessibility compliance in our codebase and will report issues and indicate areas of regression so we can be entirely sure our code meets the required levels of accessibility.

Our team are trained and experienced in understanding the digital by default standards, service design manual and latest industry best practice to design and build new fully accessible services.

Visiting Zoocha in person

Zoocha UK are based on the second floor of a Grade II listed building, that does not have accessible access provision to our office, nor accessible facilities. We are in discussion with the landlord about improving accessible access and facilities. In the event that we need to meet, we can come to you, where you’re most comfortable. If this isn’t possible we do have access to several accessible meeting space locations within Hertford which are able to host meetings.

Our offices in Spain and Brazil both have accessible access and facilities.

For more information on our policies in this area please see our Equality, Diversity and Inclusion page. Zoocha are a Disability Confident Employer.