Drupal hosting & managed services

Zoocha offer a full cloud platform for Drupal ensuring unparalleled reliability, security and performance for Drupal websites.

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Enterprise grade hosting solutions

Zoocha’s Hosting Platform combines an optimal blend of AWS services to deliver highly available, high-performance and secure Drupal hosting. As early AWS adopters, we’ve run enterprise Drupal on AWS since 2010, engineering platforms that scale predictably, recover quickly and stay fast under load.

Our platform architecture leverages AWS services that balance your needs for performance, resilience and cost goals. It’s operated 24/7/365 with proactive monitoring, autoscaling, robust backup/DR and rapid incident response. This is all protected by a mature WAF/CDN implementation.

This service is governed by our full suite of UKAS-accredited ISO standards (ISO 9001, 14001, 22301, 27001 and 27701), so you get transparent quality management, environmental stewardship, business continuity, information security and privacy controls baked in.

Why choose Zoocha for your Drupal hosting

Choosing a Drupal hosting partner should be easy. With Zoocha, you get security and compliance you can trust, proven Drupal expertise at scale, always-on support and reliability, and procurement-ready, partnership-focused delivery. Explore how our certified teams, resilient platform and transparent service model keep mission-critical sites fast, secure and available worldwide.

Security and compliance you can trust

Our hosting platform is security-hardened and routinely penetration-tested by CREST-certified testers. Delivery is governed by UKAS-accredited ISO certifications: 27001 for Information Security, 22301 for Business Continuity, 27701 for Privacy, 14001 for Environmental Management and 9001 for Quality, alongside FSQS, JOSCAR, and Cyber Essentials Plus. Your services are run by a fully BPSS-cleared team with mature governance, risk and compliance embedded in day-to-day operations.

Proven Drupal expertise at scale

Zoocha works exclusively with Drupal, giving your platform the benefit of deep, system-wide knowledge. We have the highest number of Acquia "Triple Certified" Drupal Developers of any UK-based agency, with over 500 years of collective Drupal experience, supported by a dedicated DevOps and systems administration team holding a multitude of AWS and Linux certifications. That expertise translates into robust architecture, efficient pipelines and dependable performance for mission-critical sites.

Always-on support and reliability

Our ITIL v4-aligned service desk, staffed by ITIL-certified analysts and managers, provides structured incident, problem and change management. You get 24/7/365 cover, a UK-based critical support number available around the clock, extended service desk hours until 10pm GMT, and planned out-of-hours maintenance. We stand behind a 99.99% uptime guarantee so you can operate with confidence.

Procurement-ready and partnership-focused

We are a trusted hosting and managed services partner to prominent organisations, including the United Nations and Ofsted, with long-standing strategic relationships across public & private sectors. Zoocha is listed for Drupal hosting and managed services on G-Cloud and offers services under Digital Outcomes & Specialists, simplifying public-sector procurement. Engagements are flexible, from end-to-end managed hosting to standalone Drupal DevOps services, ensuring the right fit for your team and objectives.

Drupal Cloud Hosting Options: AWS, Acquia & Pantheon

Our default recommendation for Drupal hosting is Amazon Web Services (AWS). AWS provides reliable, flexible, high-performance, scalable and cost-effective cloud infrastructure. Zoocha delivers a fully managed AWS hosting service, with certified specialists and deep enterprise Drupal experience dating back to 2010. Over 90% of our clients run on AWS, giving us unmatched familiarity.

We have distilled this experience into the Zoocha Hosting Platform on AWS. It is the result of nearly 15 years of best practices, refined through real-world load testing, security testing, and continuous improvement. The platform provides an ideal starting architecture and configuration for most Drupal sites, which can then be tailored to your project’s specific needs.

Zoocha also works seamlessly with PaaS providers Acquia and Pantheon. We can manage the vendor relationship so you have a single point of contact with Zoocha. We ensure the right pricing tier and fit-for-purpose services, and integrate third-party tooling such as Cloudflare where appropriate.

Our team handles capacity planning, performance and security tuning, cost optimisation, billing reviews and SLA governance. From onboarding to long-term optimisation, your stack stays efficient, resilient and compliant.

Why use AWS for Drupal platforms & websites?

Choosing the right cloud matters. After running enterprise Drupal on multiple providers, Zoocha consistently recommends AWS for mission-critical platforms. Its mature global infrastructure, breadth of managed services, strong security posture and seamless fit with Terraform let us build fast, resilient and compliant architectures without compromise. Backed by our Zoocha Hosting Platform and 15 years of optimisation on AWS, most clients achieve better performance and lower total cost.

Reliability and resilience at scale

AWS delivers mature global infrastructure with multi-AZ and multi-Region patterns, automated failover, and proven uptime. For Drupal, that means predictable performance during traffic spikes, straightforward disaster recovery options, and fast recovery times. Our Zoocha Hosting Platform on AWS builds on these foundations with backups, health checks, autoscaling, and tested runbooks, ensuring mission-critical sites remain available.

Broad service toolbox for Drupal

From EC2, RDS, and ElastiCache to ALB, CloudFront, WAF, ECS, and KMS, AWS offers a comprehensive toolkit that aligns neatly with Drupal’s needs. We can assemble just-right architectures without vendor workarounds, then refine them as requirements evolve. In practice, this breadth removes blockers, speeds delivery and avoids the compromises we have encountered on alternative clouds.

Performance and cost efficiency

AWS makes it easy to tune for speed and value, offering right-sized instances, Aurora or RDS for database workloads, a global CDN, caching layers, autoscaling, and lifecycle policies. Combined with our FinOps practices, customers typically gain faster page loads and lower total cost of ownership. We continually measure, rightsize and optimise so you only pay for what you need.

Security, compliance and DevOps fit

AWS pairs strong native security with certifications that align with ISO 27001 and related standards. Services like WAF, Shield, Security Hub, GuardDuty, KMS and Secrets Manager integrate cleanly with our ISO-governed practices. Infrastructure as Code with Terraform and Git-based pipelines keeps environments consistent, auditable and repeatable, improving release confidence and reducing operational risk.

Hosting Software and DevSecOps Toolset Overview

Zoocha provides Drupal hosting on Linux only, standardising on Ubuntu 22.04 LTS and 24.04 LTS. Ubuntu LTS offers long-term security updates, predictable release cycles and a rock-solid base for performance tuning and compliance. The inclusion of the use of Ubuntu Pro, ensures security coverage for the maximum possible time.

Our web stack is fully hardened and Drupal-optimised, with CIS-aligned baselines, least-privilege access, and automated patching. We run the latest supported PHP (PHP-FPM with OPCache), tuned Nginx, HTTP/2 and HTTP/3, TLS best practice and Brotli/Gzip compression. Stack components such as MySQL/Aurora, Redis and Varnish are configured for Drupal workloads, including cache, session and connection tuning. We also support adjunct services like Solr, Elasticsearch and Typesense.

Linux gives us consistent environments from developer laptops to production, which reduces surprises and speeds releases. The platform is continually evolved through benchmarking, penetration tests and operational feedback, ensuring flexible architectures without proprietary lock-in.

AWS CloudWatch is our primary logging platform, capturing and correlating events across your stack. We ingest logs from Drupal, PHP-FPM, Nginx/Apache, MySQL or Aurora, Search (Solr, Elasticsearch or Typesense), Varnish, OS syslogs, ALB or ELB, CloudFront, WAF and GuardDuty. Metric filters, dashboards and alarms provide real-time visibility and faster troubleshooting.

For auditability, CloudTrail records user and API activity across your AWS accounts, supporting investigations and compliance reporting with defined retention policies and access controls. Application errors are tracked in Sentry.io, giving stack traces, release tags, user impact and alert routing to our service desk and on-call engineers.

Where required, we integrate with your SOC and SIEM, forwarding streams to platforms such as Splunk. PII-aware redaction, least-privilege access and tamper-evident storage support ISO-aligned governance and incident response.

Our pipelines are built around Git-based workflows with automated quality gates and predictable releases.

  • CI with GitHub Actions and/or Jenkins for build, test, lint and security scanning (SAST/Dependency Audit)
  • Pull request checks, required reviews and status gates before merging to main
  • Immutable artefacts and image registries for reproducible deployments
  • CD to AWS using Terraform plans and application deploy jobs, with environment promotion from dev to stage to production
  • Blue/green or canary strategies, automated smoke tests and instant rollback
  • Secrets handled via OIDC to AWS and least-privilege IAM
  • Slack notifications, release tagging and deployment logs for full traceability

We build and manage hosting environments with an Everything as Code approach. Infrastructure is provisioned using Terraform with reusable modules, version control, peer review and automated plans to give predictable, repeatable builds and a full audit trail. Drift detection and state management help maintain consistency across development, testing, and production environments.

For configuration management, we use AWS Systems Manager, including Automation, State Manager and Session Manager, to apply baseline hardening, patching, inventory and runbook execution at scale. Parameters and secrets are managed via Parameter Store and AWS KMS, keeping credentials out of code. Server access is brokered through Systems Manager for tighter control and logging. Combined with CI/CD pipelines, this model enables rapid, low-risk changes, consistent compliance with ISO controls and fast recovery, while reducing manual steps and configuration drift.

We operate a complete monitoring suite that covers availability, performance, infrastructure and security, with real-time alerting and clear runbooks:

  • External uptime and keyword checks using StatusCake and UptimeRobot for independent availability verification and keyword/content assertions
  • Application Performance Monitoring with New Relic for transaction traces, error rates, slow queries, browser timings and synthetic tests
  • Infrastructure and platform telemetry via AWS CloudWatch for CPU, memory, I/O, network, autoscaling and ELB/ALB health
  • Security monitoring through AWS GuardDuty, WAF logs and managed antivirus on hosts, plus vulnerability scanning and alerts
  • Centralised dashboards, alert routing and on-call escalation integrated with our ITIL service desk

Zoocha is a Cloudflare Agency partner, and its product offering is our preferred CDN (and has been for nearly a decade) for Drupal due to its blend of performance and security at a global scale. We leverage intelligent caching, HTTP/2 and HTTP/3, Argo Smart Routing, and lossless image optimisation with on-the-fly format conversion (e.g. WebP/AVIF) to accelerate page loads. 

Security is layered with managed WAF rules, robust DDoS mitigation, Bot Management, rate limiting and custom block rules. Turnstile helps reduce spam and abuse without user friction. 

Cloudflare integrates cleanly with Terraform for repeatable configuration-as-code, and supports advanced use cases with Page Rules, Transform Rules, Cache Reserve and Workers when needed.

How can we help?

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