Optimisation & improvements

Ensure every experience stays fresh, performant and delivers optimal value. Assess and improve your existing products and services – or quickly innovate and trial entirely new experiences.

Don’t stand still – optimise, improve and innovate with confidence

In today’s fast-paced world, customer expectations change rapidly. Every digital experience they encounter needs to be intuitive, engaging, and fully accessible – otherwise they will simply look elsewhere. Bad for them, bad for your digital ROI.

Zoocha offers a range of collaborative, data-driven approaches, tools, and techniques for assessing and optimising live products, as well as a framework for innovating, evaluating, and launching new experiences with greatly lowered risk.

So whether you need a quick spot health check or a more significant experience overhaul, we’re here to help you go above and beyond your users' demands and meet your critical business objectives in the process.
 

Designing improvements that support users and your business goals

UX Audits

Even minor UX issues can cause significant friction for users, leading to lost revenue and a lower likelihood they’ll come back next time.

Zoocha’s UX Audits help you clarify your products’ strengths and weaknesses – including how you compare to those competing for your customers’ attention.

Identify usability barriers and opportunities to enhance user satisfaction and performance through prioritised, actionable insights and recommendations.
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Conversion Rate Optimisation

Zoocha takes a tried-and-tested data-driven, hypothesis-led approach to CRO. We dive into analytics and user data to identify friction points, ideate and test potential improvements, then assess any changes for efficacy and conversion uplift, fine-tuning throughout.

Remove the guesswork; get to the root of conversion bottlenecks and turn challenges into opportunities.
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Data and analytics

Without relevant, accurate data, you’re shooting in the dark.

Zoocha will ensure you’re tracking and measuring the correct data, compliantly – and that you’re also set up to interrogate and interpret it into practical, actionable insights that drive confident decision-making.

Leverage powerful analytics and reporting to understand user behaviours, measure impact, and guide smarter, data-driven decisions that support user needs and drive better returns for your business.
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Innovation Sprints

Zoocha’s Innovation Sprints are designed to rapidly generate, develop, and test ideas – building confidence in a concept or prototype, and lowering risk before committing to more costly development.

Taking a fast-paced, collaborative approach, our Innovation Sprints are a predictable way to accelerate the innovation process. Frame the problem correctly, quickly validate potential solutions, and iterate on and assess them via user feedback and testing.

How can we help?

Get in touch to explore how rapid innovation could unlock new opportunities within your organisation.
How can we help?

Insights

Check out a few thought-pieces from our team, considering user experience and enhanced analytics implementations

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