Drupal AI & machine learning
Drupal AI Initiative Gold Partners - Cutting through the AI hype to deliver meaningful impact

AI Experts
As Drupal AI Initiative Gold Partners, we cut through the hype to design, validate and ship AI features that measurably improve user experience and simplify editorial workflows. Our architects bring deep Drupal expertise together with hands-on experience across OpenAI, Google Gemini, AWS (incl. Personalise), and more, so recommendations across search, chat, and automation feel native to your CMS, not bolted on. We start with your goals, data and constraints, then define a pragmatic roadmap: rapid prototypes, controlled pilots, and production hardening with clear success metrics.
Enterprise-grade governance is built in. Solutions are designed for privacy and security by default, with role-based access, auditability, and model/endpoint selection to match your compliance needs. Delivery operations are managed under our ISO-certified management system (ISO 27001, 27701, 9001, 22301, 14001) and our ongoing alignment with ISO 42001 for AI management, where we intend to achieve full certification in 2026.
Transform your Drupal Site with Zoocha’s AI Expertise
We’ve been working with AI technologies for a number of years, supporting Drupal development for partner clients such as UCL, United Nations, Ofsted, Financial Conduct Authority and Cambridge University.
This has resulted in experience in integrating and working with industry-leading services such as AWS Personalise, Open AI ChatGPT, Google Gemini, Grok and more. All these technologies are underpinned by our commitment to Drupal, giving us a a deep understanding of the capabilities of the CMS.
We're actively committed to sponsoring and developing AI in Drupal. We've also partnered with Digital Leaders to be recognised AI Experts. This means we focus on cutting through the AI hype to assess, deliver and iterate AI solutions that add value. We'll work with you to understand your AI-readiness, and build a roadmap to take advantage of emerging opportunities.
We’re ISO 27001, ISO 27701, ISO 14001, ISO 22301 and ISO 9001 certified to a UKAS accredited standard. This is supported by FSQS, Cyber Essentials Plus and JOSCAR certification. Our team is fully BPSS security cleared and highly experienced in the development of secure Drupal applications.
We’re also working towards ISO 42001 for AI Management to ensure that security and data privacy is a fundamental consideration in all our work with AI and machine learning technologies
We’ve been developing award winning platforms across Drupal 7, Drupal 8, Drupal 9, and Drupal 10. From accessibility, to mobile responsiveness and quality development, our Drupal platforms have been consistently recognised as award winning.
This is due to our specialist development, whether it be e-commerce solutions, local government or decoupled Drupal implementations, our team offer experience in delivering industry leading results leveraging the power of AI.
AI-powered Drupal
Meta & Teaser Content Generation
AI can be especially useful in generating those snippets of content that often get left until the moment before publishing to sort; calling upon AI to summarise an article into a snappy word count-bound teaser box or within meta description limits can help make editorial teams' lives easier.
Dynamically suggesting what alt text should be for uploaded images is another way that AI can reduce the load on editorial teams; this is particularly useful when batch uploading images using the media library, enhancing both accessibility and SEO.
AI Enhanced Search
In the same way as Google augments its search results with Gemini powered summaries, the very same technology can be applied to your Drupal site, helping your users find the information that they are looking for faster.
AI can also be used to shortcut the integration of "Federated Search" technology, where perhaps you may want to include relevant results from other websites or data sources within your organisation as part of the search results page.
Personalisation and Recommendation Engines
AI can power personalised content recommendations for users on your Drupal site based on their behaviour, preferences, and past interactions with your site. For example, it is possible to dynamically suggest related articles, products, or pages that align with individual user interests, which can significantly improve engagement.
ChatBots
Feeding a chatbot with a structured form of all of the information on your website, along with any number of predefined information sources or flat file documents such as PDF files, Word Documents, Spreadsheets and so forth, can be a preferred way for some of your visitors to interact with your website.
Internally focused Domain Expert Assistants
Building on the Chatbot example above, a Domain Expert Assistant can be trained on a specialised knowledge base of your organisation, or any collection of files that you provide it with. An interface can then be exposed to allow suitably permissioned users to interact with that information.
Zoocha extensively utilises this technology itself (via a custom GPT with ChatGPT) to expose business management system documentation to users in a more convenient and efficient manner than by paging through Confluence.
Outright Content Generation
Always the first to spring to mind when thinking of AI, but in practice, for prominent websites that have layers of approval and multiple stakeholders to collaborate with on the generation of content, AI's involvement may be challenging to incorporate effectively from a workflow perspective.
Content generation from a series of user-defined prompts within a text area can be achieved in a straightforward manner.