UX Audits
Remove uncertainty, build confidence with a UX Audit. Zoocha's UX Audits are a focused and proven way to quickly identify usability issues, improve user satisfaction, and boost the business effectiveness of your digital products.
When is a UX Audit useful?
Before a website, app or platform redesign, to support confident design decisions
Periodically, to ensure a product is healthy, optimised and performant
When you want to understand how you benchmark against competitors, and where you may be falling short and could improve
If you have a specific challenge or usability issue, and you want to know how to create and implement a data-driven plan to fix it
Zoocha’s UX Audit toolkit
Harnessing tried and tested audit criteria along with best practice thinking, tools and techniques, our UX Audits are designed to be practical and actionable – with a clear focus on data-backed recommendations that drive measurable improvements in engagement, conversion, and user retention. Including:
- Heuristic evaluation against established UX principles
- User journey mapping and pain point identification
- Information architecture assessment
- Usability and accessibility review
- Visual design and brand consistency analysis
- Content effectiveness evaluation
- Cross-device and responsive design testing
- Performance benchmarking
- Conversion path optimisation recommendations
- Competitor analysis and benchmarking
- Prioritised improvement recommendations
Flexible packages for every scenario
For targeted improvements around a specific area or journey:
- Senior UX Consultant-led
- Collaborative kick-off meeting
- Focused journey audit
- 10+ page report with actionable recommendations
For a broader UX pulse check, everything in our Targeted Audit, plus:
- UX Consultant plus Lead UX oversight
- Multiple journey investigation
- Competitor analysis\
- Analytics review
- 30+ page report with prioritised recommendations
For data-driven insights & user validation, everything in our Holistic Audit, plus:
- Augmented UX team, including Data Analyst
- User testing with 5-8 participants
- Analytics deep-dive
- Accessibility evaluation
- Comprehensive 30+ page report with prioritised recommendations