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News General

By Dave

2min read

We're excited to announce that Zoocha has been awarded the ISO 22301:2019 certification for Business Continuity. This certification, granted by NQA, a UKAS accredited body, represents a significant milestone in our commitment to maintaining the highest standards of resilience and reliability in our services.

For those that are unaware, ISO 22301 is a globally recognized standard that specifies requirements for setting up and managing an effective Business Continuity Management System (BCMS). This ensures that organisations can respond effectively to disruptions, safeguarding their operations, people, and clients. The scope of the certification covers all aspects of Zoocha’s service delivery:

The design, development, maintenance and support related to Drupal web applications, and other software engineering related services, including cloud hosting, software and support.

Achieving this certification demonstrates our dedication to operational excellence. It reflects our ability to not only anticipate and mitigate potential disruptions but also to ensure continuity and recovery of critical functions under any circumstances. This reassurance is vital for us, our clients, and stakeholders, especially considering the diverse sectors we cater to, including higher education, public sector, health, and Charity/NGO sectors.

As part of the certification process, we underwent a rigorous evaluation of our business continuity strategies and response plans. This assessment ensured that our BCMS aligns with international best practices and is capable of supporting continuous improvement.

This achievement adds to our existing suite of ISO certifications, including ISO 9001, ISO 27001, and ISO 14001. It highlights our holistic approach to quality management, information security, environmental management, and now, business continuity.

For our clients, this means enhanced trust and confidence in our services. Our team, spread across the UK, Brazil, and Spain, is better equipped to provide uninterrupted, high-quality service, even in the face of unforeseen challenges.

At Zoocha, we remain committed to upholding these standards, continuously improving our processes, and contributing positively to the Drupal ecosystem. We thank our dedicated team and partners for their continued support in achieving these milestones.