DevOps Engineer – Brazil-Based

Why we are hiring

As the demand for Zoocha’s services grows across Drupal hosting, support, development, and maintenance activities, the DevOps team has an increasing pipeline of work that runs well into the future.

We are therefore looking to bring in a mid-level DevOps engineer / Systems Administrator who will be able to lend a shoulder to the wheel of the demands of meeting our client requirements and obligations, and also to participate in some of the strategic threads of work that are going on.

As a mid-level DevOps Engineer, you will be working in a close-knit team of 7, where 4 members of that team are senior level or above, and where all team members are highly engaged and skilled, meaning that the opportunity for personal and professional development for the right candidate is significant.
 

About Zoocha

Founded in 2009, Zoocha is a leading Drupal specialist digital agency based in the UK, with offices in Spain and Brazil. With a team of over 80 passionate thinkers, makers and doers working across a range of disciplines including UX, strategy, design, development, hosting, project management and support.

We’re a friendly, lively and fast-paced place to work, with regular team nights out and a wide range of social events on offer across our three offices – and we’re a certified Great Place to Work, too.

We’re also ISO 27001, ISO 9001 and Cyber Essentials Plus certified, and hold ISO 14001 & Carbon Neutral certifications. Our commitment to environmental sustainability sits at the heart of Zoocha’s products and business processes.

Our work and clients

We build long-lasting, collaborative relationships with clients and push them, ourselves and the world around us forward through the work we do together.

With over 50 Drupal clients, our work is varied, but we have a focus on the not- for-profit, government, education and travel sectors. Current clients include:

• University College London
• University of Portsmouth
• Alzheimer’s Society
• Oxfam
• Professional Darts Corporation (PDC)
• Topdeck Travel
• Visit Valencia
• Westminster City Council
• Greater London Authority
• Royal Borough of Kensington and Chelsea
• Guy’s and St Thomas NHS Foundation Trust
• United Nations
• Ofsted
   

About the role

Zoocha’s technical team specialise in Drupal development where all websites and platforms are hosted on Linux based environments; the vast majority of which are on AWS. Your role as a member of the DevOps team will be to help us standardise, maintain and evolve the DevOps and infrastructure offering that we make available to our customers.

Your typical day might include:

• Proactive maintenance across all supported systems
• Help resolve escalated service desk issues that require sysadmin or DevOps skills
• Collaborate with DevOps team members on strategic initiatives
• Communicate technical issues and decisions to colleagues and clients
• Ensuring documentation exists for all important infrastructure and DevOps systems on a project
• Staying abreast of the latest goings on in the Linux, security and DevOps fields
• In-future, potentially participate in on-call rotation
• Investigate problem tickets
• Estimate methodically and accurately based on iterative learning
• Debug issues to help establish root causes
• Building out and managing infrastructure
• Ensuring smooth project launches and releases
• Implementing DevOps technologies and processes eg. Containerisation, CI/CD, Infrastructure as code, metrics, monitoring, and pipelines.

Working with the latest tools, software and modern technologies such as:

• Terraform
• AWS Systems Manager (SSM)
• AWS CodeDeploy
• Github actions
• Cloudflare
   

What we’re looking for from you

• You possess a logical and analytical approach to problem solving
• Able to spot problems before they happen, through being able to interpret information from various infrastructure and application monitoring systems
• Keeping systems secure
• Learning about new tools and approaches in your domain of expertise
• Communicating complex concepts in an understandable fashion to people of all skill levels
• Considering the bigger picture when implementing solutions, such as cost implications
• Able to own client knowledge beyond technical implementation, understanding business goals and industry context to offer tailored, impactful solutions
   

Mandatory requirements:

This is a full-time position, and must be your only employment position:

• Ideally a bachelor’s degree in a subject with an IT, numerate, engineering or science focus (e.g. Computer Science, Physics, Engineering, Maths or related) or demonstrable experience where you have independently undertaken a complex problem and achieved success
• You have 2 years of experience in a role involving routine use of Linux
• You have knowledge and experience with AWS (or similar cloud hosting service such as Azure or Google Cloud Platform)
• Fluency in English, both written and spoken, is essential
• You must be based in Brazil
• You must be willing to work in the office for 2 days a week (Balneário Camboriú)
• No recruiters please - your application will be disregarded
   

Nice-to-have experience:

• You have 1+ years of experience in a DevOps or Systems Administration role
• A working knowledge of a scripting programming language such as PHP
• You have experience in configuring web servers for PHP applications
• Experience with DevOps tools, such as those involved with Continuous Integration and Configuration Management
• Experience in problem solving within the bounds of SLA’s
• Good working knowledge of:
  • Ubuntu (which is used on 95%+ of systems that we maintain)
  • Git
  • PHP
  • nginx
• Familiarity with Drupal

Why work at Zoocha?

• Flexible working plus the ability to work from any of our offices (UK, Spain, Brazil) for periods of time.
• Outstanding benefits including profit share, private healthcare, gym and wellness fund.
• Unlimited training budget.
• An inclusive workplace with active advocacy networks for women, LGBTQI employees and people from ethnic minorities.
• Regular team socials and all-inclusive monthly social events. 
   

Sound like you?

• Please send your CV along with a short cover letter to [email protected].
• No recruitment agencies, please. Applications submitted via agencies will not be considered.
• Although we strive to provide feedback for all applications to Zoocha, if after we acknowledge receipt of your application you do not hear from us again, please consider that we will not be moving forward with your candidacy.
• We truly appreciate your interest in joining our team and thank you for taking the time to apply.