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Collaborative 'One Team' Design Approach

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First LocalGov Drupal Welsh Language Platform

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WCAG2.2 Accessible


Zoocha worked with Newport City Council (NCC) on the redesign and development of their new LocalGov Drupal (LGD) platform. As one of the largest local authorities in Wales, NCC required a user-centred platform transformation that would meet the needs of the local community and also improve ease of use for the web team.

Collaborative Design

NCC offered an in-house graphic design team that were able to produce a series of visuals that demonstrated the vision for the look and feel of the new platform. 

Through collaborative workshopping, our UX team then translated these expectations into usable digital prototypes, ensuring adherence to LocalGov Drupal templates and modern digital standards. 

LocalGov Development

Highlights of our approach to development included:

  • Leveraging LocalGov Drupal as a strong foundation for speed of delivery
  • WCAG2.2 AA compliant development 
  • Multilingual functionality in Welsh across the entire platform
  • Staggered release approach
  • Implementation of a proxy pass between the old and new platforms, allowing content to exist simultaneously 

Our work with NCC resulted in the launch of the UK’s first multilingual Welsh LocalGov Drupal platform in just 5 months from project inception through to live. Genuine collaboration from day one was central to the success of this project, setting realistic expectations and a shared vision of success for the offset. 


Newport City Council

'We have thoroughly enjoyed the experience of working with the Zoocha team throughout this project so far. It has been invaluable for us to be able to lean on their expertise in LGD and wider web development, helping us to bring our ideas to life in ways that are modern, accessible and user-focused. The response times and collaboration has been brilliant from day one and has made blending our teams a simple process. There's also been a fantastic level of technical support provided, with questions answered and issues resolved in a very timely manner'