Sorry, you need to enable JavaScript to visit this website.
LocalGovCamp Lockdown


Zoocha is delighted to sponsor this ground breaking event and will be hosting a webinar on Friday 15th May discussing the challenges and implications of conducting user research & testing during lockdown.

User Research & Testing During Lockdown

The Covid-19 (Coronavirus) pandemic, lockdown and social distancing have introduced unprecidented challenges in how we live and work together. This has elivated to importance of digital services to connect with each other and enable historically 'offline' interactions to continue in a 'virtual World'.

To develop seamless digital services, it is essential to design these collaboratively with the end users through research and testing to ensure the solutions are truely user centred. But how can we do this effectively under lockdown and social distancing?

Join us on 15th May at 10.15am for our interactive workshop and explore some of the solutions to these challenges including:

  • Recruiting research candidates
  • Conducting meaningful research and testing
  • Reaching lower digital skill users
  • Effective collaborative analysis via video conference

Hear real examples of ‘research under lockdown’ and share your thoughts and ideas on how these challenges and learnings will shape research and user testing in future. The webinar is FREE to join, so sign up today.

Other Session at LocalGovCamp Lockdown

MONDAY 11th May 

10:15 – 11:00   Prof Mark Thompson: Keynote More info & register here
11:15 – 12:00   The New Normal (WE ARE LEAN & AGILE) More info & register here
14:15 – 15:00  Remote collaborative workshops – how to get them right (DXW)  More info & register here
15:15 – 16:00  CITIZENS ONLINE: Mapping Coronavirus Risks More info & register here
16:15 – 17:00  Delivering a Digital Response – How Local Gov is leading through a crisis (GRANICUS) More info & register here

TUESDAY 12th May

10:15 – 11:00 After lockdown: What services should we keep, what services should we lose (JADU)  More info & register here
11:15 – 12:00 The Pandemic and Beyond: Charting & Strategising for Ongoing Uncertainties (MATT FINCH)  More info & register here
14:15 – 15:00 MENDIX & Greater Manchester Combined Authority: Early Years Platform & App Journey  More info & register here
15:15 – 16:00 Using AI & Chatbots Post Lockdown (AGILE APPLICATIONS)  More info & register here
16:15 – 17:00 CITIZENS ONLINE: Remote Control – Digital help in a time of social distancing   More info & register here


10:15 – 11:00 Delivering Innovative Digital Solutions that support communities during COVID-19 (GOSS)  More info & register here
11:15 – 12:00 
DEVON CC: Operation Crane – Responding to Covid19   More info & register here
14:15 – 15:00 COVENTRY CITY COUNCIL’s Digital Innovation  More info & register here
15:15 – 16:00 Digital Engines & the New Normal (IEG4) More info & register here
16:15 – 17:00 
An introduction to critique: Learn a simple method to analyse and evaluate your service/product (DXW) More info & register here


10:15 – 11:00 Bring Services Back Online – Manage Risks & Issues with free-to-use Service Management 4.0  (METHODS) More info & register here
11:15 – 12:00 Implications of post-covid uncertainty for digital leadership (JONATHAN FLOWERS)  More info & register here
14:15 – 15:00 Now is not the time to deprioritise Accessibility (JADU)  More info & register here
15:15 – 16:00 Digital Assistants supporting the Community (CONNECT ASSIST)  More info & register here
16:15 – 17:00 The Future Platform for Citizen Service (ORACLE)  More info & register here

FRIDAY 15th May

10:15 – 11:00 User Research & Testing in Lockdown (ZOOCHA)  More info & register here
11:15 – 12:00 
Creating Good Digital Content (LUCY KNIGHT) More info & register here
14:15 -15:00 
NETCALL Community responds to COVID-19 with low-code applications  More info & register here
15:15 – 16:00 
How can we make better Video in Lockdown More info & register here
16:15 – 17:00 
How end-to-end system development has allowed us to maintain and improve service delivery during lockdown? More Info here