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About Zoocha

Founded in 2009, Zoocha is a leading Drupal specialist digital agency based in the UK, with offices in Spain and Brazil. With a team of over 80 passionate thinkers, makers and doers working across a range of disciplines including UX, strategy, design, development, hosting, project management and support.

We’re ISO 27001, ISO 22301, ISO 9001, and Cyber Essentials Plus certified – as well as a certified Great Place to Work.

We also hold ISO 14001 & Green Mark certifications, and our commitment to environment sustainability sits at the heart of Zoocha’s products and business processes.

Our work and clients 

We build long-lasting relationships with clients and push them, ourselves and the industry around us forward through the creation of secure, performant, reliable and useful digital products and services that enrich lives and bring about positive, measurable change.

With over 50 Drupal clients, our work is varied, but we have a focus on the not- for-profit, government, education and travel sectors. Current clients include:

  • University College London
  • University of Portsmouth
  • Alzheimer’s Society
  • Oxfam
  • Professional Darts Corporation (PDC)
  • Westminster City Council
  • Greater London Authority
  • Royal Borough of Kensington and Chelsea
  • Guy’s and St Thomas NHS Foundation Trust
  • United Nations
  • Ofsted

The Role / Your Remit

Zoocha’s technical team specialise in Drupal development where all websites and platforms are hosted on Linux based environments; the vast majority of which are on AWS. Your role as a member of the DevOps team will be to help us standardise, maintain and evolve the DevOps and infrastructure offering that we make available to our customers.


Your typical day might include:

  • Communicate technical issues and decisions to colleagues and clients
  • Ensuring documentation exists for all important infrastructure and DevOps systems on a project
  • Staying abreast of the latest goings on in the Linux, security and DevOps fields
  • Creating and maintaining documentation that contributes to our ISO certifications
  • In-future, potentially participate in on-call rotation
  • Proactive maintenance across systems
  • Investigate problem tickets
  • Handle escalated issues that require sysadmin or DevOps skills
  • Estimate methodically and accurately based on iterative learning
  • Debug issues to help establish root causes
  • Building out and managing infrastructure 
  • Ensuring smooth project launches and releases
  • Implementing DevOps technologies and processes eg. Containerisation, CI/CD, Infrastructure as code, metrics, monitoring, and pipelines.
  • Working on DevOps and Infrastructure strategic initiative

Working with the latest tools, software and modern technologies such as:

  • Terraform (or OpenTofu)
  • AWS Systems Manager (SSM)
  • AWS CodeDeploy
  • Github actions
  • Cloudflare


  • You possess a logical and analytical approach to problem solving 
  • Able to spot problems before they happen, through being able to interpret information from various infrastructure and application monitoring systems
  • Keeping systems secure
  • Learning about new tools and approaches in your domain of expertise
  • Communicating complex concepts in an understandable fashion to people of all skill levels
  • Considering the bigger picture when implementing solutions, such as cost implications
  • Able to own client knowledge beyond technical implementation, understanding business goals and industry context to offer tailored, impactful solutions
  • This is a hybrid or in Office working role

Mandatory requirements

  • Ideally a bachelor’s degree in a subject with an IT, numerate, engineering or science focus (e.g. Computer Science, Physics, Engineering, Maths or related) or demonstrable experience where you have independently undertaken a complex problem and achieved success
  • At least 2 years of experience in a role involving routine use of Linux
  • Fluency in English, both written and spoken, is essential
  • You must be based in the UK, ideally within commuting distance of our office in Hertford so that you can spend a couple of days a week with the DevOps team
  • You MUST have a VISA or work permit already
  • You MUST NOT apply through a recruitment consultant as your application will be disregarded

Skills and experience we’re looking for

  • You have 2+ years of experience in a DevOps or Systems Administration role
  • You have knowledge and experience with AWS (or similar cloud hosting service such as Azure or Google Cloud Platform)
  • A good working knowledge of Linux
  • A working knowledge of a scripting programming language such as PHP
  • You have experience of configuring web servers for PHP applications
  • Experience of DevOps tools, such as those involved with Continuous Integration and Configuration Management 

Nice-to-have experience

  • Experience of problem solving within the bounds of SLA’s
  • Good working knowledge of:
    • Ubuntu (which is used on 95%+ of systems that we maintain)
    • Jenkins
    • Git
    • nginx
  • Familiarity with Drupal

Why work at Zoocha?

  • Flexible working plus the ability to work from any of our offices (UK, Spain, Brazil) for periods of time.
  • Outstanding benefits including profit share, private healthcare, gym and wellness fund.
  • Providing an environment to let you grow and develop.
  • An inclusive workplace with active advocacy networks for women, LGBTQI employees and people from ethnic minorities.

Sounds like you?

  • Please send your CV, along with a short cover letter to [email protected].
  • No Recruitment agencies please. If you apply through an agency, you will NOT be considered.
  • Should you not hear from us within a month from your application date, please consider that we will not be moving. forward with your candidacy. We truly appreciate your interest in joining our team and thank you for taking the time to apply.